Terms & Conditions

Terms & Conditions 

By booking and paying for Beyond Music Services, either online, by email, or phone, you agree to the terms & conditions stated below.

1. Please also read our Privacy Policy, as it is part of this agreement.

2. WEBSITE USE AND SECURITY

2.1 - Beyond Music holds the right to amend or vary the terms and conditions below including any of the contents of this website from time to time at its sole discretion without prior notice.

2.2 - The terms and conditions apply to the use of the website by any visitor and should be read carefully before use.

2.3 - Beyond Music does its best to supply you with the most up to date and accurate information on the website.

2.4 - The website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website without the written consent of the Beyond Music.

2.5 - You are not permitted to link to, or use all, or any part of the the website for any purpose which is fraudulent, unlawful, defamatory, harmful, obscene or objectionable.

2.6 - You accept that the Internet is not fully secure. Beyond Music will take all appropriate steps to protect your information.

2.7 - Beyond Music shall not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenues, loss of opportunity, costs of replacement goods or services, loss or damage to data or business interruption, arising out of any use of the website.

2.8 - The website may contain hyperlinks to third-party websites. The operation of those websites is out of Beyond Music control and you may use them at your own risk. Beyond Music accepts no liability for any damage arising out of any use of those websites.

3. GENERAL

3.1 - Nothing in these terms and conditions is intended to affect your statutory rights.

3.2 -The trademarks and logos displayed on the website, and printed material are the property of Beyond Music. You are not permitted to use these without a written consent of the company and you accept that any such use may constitute an infringement of the relevant proprietor’s rights.

3.3 - These terms and conditions and any contract concluded incorporating these terms and conditions shall be governed by English law and all disputes shall be submitted to the exclusive jurisdiction of the English courts.

3.4 - Beyond Music collects and stores your personal details without disclosing it to any 3rd party and is dedicated to ensure that the privacy of your personal information is protected in accordance with the Data Protection Act 2018.

3.5 - We may contact you from time to time with offers and promotions via email or phone.

3.6 - Beyond Music is entitled to charge the clients for any damage which is intentional and/or caused by misuse of items.

3.7 - Beyond Music doesn’t tolerate any kind of bullying or harassment towards its tutors.

4. BOOKINGS

4.1. - The only language available for the conclusion of a contract online is English.

4.2  - A booking is confirmed once payment has reached us.

4.3 - All prices are subject to change with our prior notice.

4.4 - A binding contract between the purchaser and Beyond Music comes into existence when a booking confirmation is dispatched to the Purchaser. This contract and all matters arising out of it, are governed by English Law.

4.5 - Only person(s) who are at least 18 years of age are permitted to book lessons.

4.6 - Beyond Music is a live event, therefore once booked, all lessons are non-refundable or transferable under any circumstances, except at the discretion of the company. This includes problems arising from transport and weather. If there is a problem, please contact us as soon as possible. Reschedule is possible within 24 hours before, at the discretion of your tutor. If we can’t find a mutual time between the tutor and yourself, you will be refunded the full amount.

4.7 - Any purchase on the website is only valid when processed and received by Beyond Music. You shall receive a confirmation once your booking is processed.

4.8 -  Bookings may not be transferred or resold for commercial purposes or at a premium. If a booking is transferred or resold in breach of this condition, the bearer of the booking or the person claiming the right to attend the event will be refused admission.

4.9 -  You are entirely responsible for entering your details correctly on the online booking form, by booking via email or via phone.

4.10 -  Your tutor will arrive a few minutes before your booked time. If our tutor is delayed by 10 or more minutes from the start time he/she will contact you on the phone number you provide upon booking.

4.11 - You are expected to start your lesson at the booked time. If you are unable to start your lesson at the agreed time, our tutor reserves the right to adjust the length of your lesson. Delays in excess of 10 minutes may result in postponement or cancellation, as our tutor may have additional lessons on the same date.

4.12  - It is the responsibility of the customer to ensure a suitable space, or room is in place for the lesson to take place. This includes any insurance cover needed for the participants.

4.13 -  The price of a lesson is stated on the website under the booking section in British pound sterling and we can accept only that currency.

4.14 - The accepted payment methods are PayPal/ and or Stripe. 

4.15 -  Full payment is required a minimum of 72 hours before the desired lesson is due to start. Failure to pay will result in cancellation of the lesson.

5. SAFETY

5.1  - People under influence of alcohol or drugs might be turned away and their booking stated as no-show. 

5.2 -  Food may not be consumed during the lesson.

5.3 - To be admitted you must confirm the full name of the booker and might be asked to confirm phone number and email address the booking confirmation was sent to.

5.4 - Children under the age of 18 must have at least 1 adult in the same house during the course of the lesson.

6. FORCE MAJEURE

6.1 - Except where otherwise expressly stated in these terms and conditions, the company regrets that it cannot accept liability or pay any compensation where the performance or prompt performance of its contractual obligations is prevented or affected by or you otherwise suffer any damage or loss as a result of "force majeure”.

6.2 - In these conditions, "force majeure" means any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, terrorist activity or actual threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.

7. COMPANY’S LIABILITY

Beyond Music, hereby “the company”

7.1  - The company promises to make sure that the arrangements it has agreed to make, perform or provide as applicable as part of its contract with you are made, performed or provided with reasonable skill and care. This means that, subject to these booking conditions, the company will accept responsibility if, for example, you are not provided as promised or prove deficient as a result of the failure of the company, its employees, agents or suppliers to use reasonable skill and care in making, performing or providing, as applicable, your contracted arrangements.

7.2 -  Please note it is your responsibility to show that reasonable skill and care has not been used if you wish to make a claim against the company. In addition, the company will not be responsible for what its tutors, agents and suppliers do or do not do if they were at the time acting within the course of their employment (for tutors) or carrying out work on behalf of the company.

7.2.1 - All third party tutors working for the organiation are required to have up to date BDS, and PLI. 

7.3 - The company will not be responsible for any injury, illness, death, loss (for example loss of employment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following:

7.3.1 -  the act(s) and/or omission(s) of the person(s) affected or any member(s) of their party or

7.3.2 -  the act(s) and/or omission(s) of a third party and which were unforeseeable or unavoidable.

7.3.3 -  'force majeure' as defined in these terms and conditions.

7.4 - Please note, the company cannot accept responsibility for any services which do not form part of our contract. This includes, for example, any additional services, venues or facilities which any supplier agrees to provide for you.

7.5 - Please note, the company cannot accept any liability for any damage, loss, injury, expense or other claims or sum(s) of any description, (1) that the company could not have foreseen that you would suffer or incur (2) as a result of, breach of contract, or other faults by its tutors, suppliers, or other third party. (3) Additionally, the company cannot accept liability for any business losses.

8. CONTACT

8.1 - If you need to contact Beyond Music, you can do so either by using the “Contact Us” form on our website, email us at “info (at) beyond-music.co.uk” or by calling us at +44 7480 488853.

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